FriesenPress is made up of a dynamic group of people. We're writers, editors, philosophers, photographers, filmmakers, dancers, musicians, artists, athletes, actors and entrepreneurs. What do we all have in common? We love stories! 

FriesenPress is a division of Friesens Corporation, an award-winning North American leader in the book printing industry. In business since 1907, Friesens provides book-manufacturing services in the United States and Canada, with 25 million books printed every year, including original editions of the popular Harry Potter series and the classic Oxford Dictionary. Recognized over the years with numerous prestigious international awards, including Canada's Top 50 Best Managed Companies, for book quality and management leadership.

As a Canadian Self-Publisher, FriesenPress helps authors realize their dream of publishing their book. Our suite of products include various publishing packages containing a wide range of services including editing, book layout and design, channel distribution and marketing expertise. We pride ourselves in making “A Better Book”. Our shared culture, values and beliefs have been the foundation of our approach to customers, employees and the community at large.

At FriesenPress, we are constantly looking for individuals who constantly raise their personal bar and thrive when achieving outstanding results. We want to hire people who are eager to learn, but also people we can learn from - people who can increase the overall effectiveness of the organization. If you feel that your personal and professional values align with ours, we invite you to join the FriesenPress family!

Please send your resume and cover letter to:

Team Lead, Book Design

We are currently looking for a Team Lead of Book Design for our Downtown Victoria office. We offer an attractive package of benefits, including:

  • Salary Wage

  • Extended medical and dental benefits

  • An Employee Assistance Program

  • Profit sharing

  • Group RRSP with matching contributions.

  • Excellent opportunities for career development.

 Compensation is commensurate with experience. Your cover letter should include monthly salary expectations.

Job Story

Are you looking to transition your hands-on design experience to helping those within a team grow their graphic design skills and sharing of knowledge? You’ll no longer be just playing an instrument. Now, you’ll be conducting the orchestra.

Are you passionate about the publishing industry and looking to apply your exceptional leadership and coaching skills in an awesome, supportive team environment? As a Publishing Services company, FriesenPress is looking for a growing leader who has a passion for developing a strong culture and building and shaping processes to support a world class author and employee experience.

In this position, you will be leading a team of book designers, who coordinate all design-related activities and services within the book production process for over 1,000 books a year. The Design Team Lead provides leadership, creative inspiration and ongoing development to the Book Design team. This diverse role is responsible for meeting key targets, guiding creative inspiration and development, supporting the customer service strategy and leading an eclectic group of people to help bring our client’s projects (books!) to fruition.

If this sounds like the ideal position for you, we want to talk to you!

*Disclaimer: applicants must love dogs, trivia tournaments, and food. Proficiency in some kind of instrument is a bonus, as we like to be serenaded during staff events.

Applications will only be accepted that:

  1. Are submitted no later than August 2, 2019;

  2. Include your cover letter, resume and monthly salary expectations;

  3. Include links for your LinkedIn and work/project related social media;

  4. Include 3 references for individuals you have reported into.

Applications will be accepted until August 2, 2019; however, if necessary we will re-open this opportunity until a match is found.

We appreciate all applications, but only those shortlisted will be contacted.

No phone calls please.

Core Competencies

Accountability & Dependability

  • Commitment to Excellence

  • Communication

  • Initiative & Process Improvements

  • Interpersonal Skills

  • Management Focus

  • Performance Management

  • Planning/Organization/Follow Through

  • Problem Solving/Decision Making

Duties and Responsibilities

  • Assign author files and manage workflow for your team to ensure all service level agreements both internal and client facing are adhered to.

  • Provide ongoing creative inspiration, technical training and support, creating a knowledge base that staff can leverage to increase the expertise delivered to authors.

  • Design team management including recruiting, training, mentoring, development, performance reviews and staff scheduling.

  • Maintain a documented training plan along with the requisite checklists and checkpoints for your team that ensures staff are equipped to knowledgeably, consistently and professionally assist authors with the publication of their book

  • Define, deploy and support the ongoing application of a customer service strategy, in conjunction with the Director of Operations, which supports a “world class customer service” experience for all authors in all interactions with FriesenPress staff.

  • Serve as escalation point for all design related issues. Manage escalated consumer inquiries, ensuring follow-through, while maintaining a positive brand image.

  • Manage the implementation and application of new systems, policies, and procedures for the design team to create consistency in processes and maximum efficiency.

  • Create a culture that recognizes, rewards and encourages personal growth through empowerment and support.

  • Stay apprised of industry trends and developments in the traditional publishing and self-publishing arenas. Apply this knowledge in the role and share it with other internal stakeholders.

  • Liaise with all FriesenPress departments to ensure that real-time problem resolution occurs.

  • Build the FriesenPress brand by engaging key stakeholders at all levels.

  • Participate as a member of the leadership team to implement the strategy for the company as well as the associated tasks to ensure all targets are met.

  • Other duties as assigned by the Director of Operations.

 Job Requirements

  • A passion for leading and coaching a diverse team to inspire creativity and ongoing development of design skills.

  • Must demonstrate advanced applied knowledge of Adobe's Creative Suite on a Mac with a focus on InDesign.

  • A desire to be part of a collaborative, high functioning leadership team. You understand the value of speaking and listening deeply, in equal parts.

  • You love to learn and you long for mentorship and an opportunity to develop the skills required to advance your career. People would describe you as a curious problem solver that is highly adaptable. You have an attention to detail, an ability to focus on a project through the entire lifecycle and you thrive on accepting additional responsibility.

  • Excellent display of critical thinking, creativity and innovation; administrative, organizational and time-management skills.

  • Ability to make sound business judgments to meet customer and business goals in the most cost-effective way.

  • Ability to identify challenging situations and communicate expectations to both Authors and internal parties.

  • Fluent in written and spoken English.

  • Prior book publishing knowledge would be an asset.

  • Post Secondary Education in a related field is an asset.